Receptionist / Bra Fitter

Are you a current Bra Fittings by Court client that is passionate about uplifting women, both physically and emotionally? Apply to join our team!

Job Description

We're looking for a sales professional to assist clients at our retail store. In this role, the associate will guide customers through the shopping process, from initial greeting to final purchase. Providing insights and support, the associate will help strengthen our customer relationships and convert new clients into repeat shoppers. The ideal candidate for this role will have a knack for engaging customers and resolving their concerns. The associate should be passionate about people and eager to develop new customer-service skills.

Applicant will be in the role of receptionist first, as that is our most pressing need. Bra fitter education will follow, as it takes 2-3 months to complete the training.

Objectives

  • Deliver exceptional service to clients that results in repeat visits and long-term customer loyalty
  • Inform clients about product features and benefits, offering opinions and recommendations when appropriate
  • Maintain a tidy shopping environment and welcoming atmosphere
  • Represent the company with professionalism and enthusiasm
  • Treat all clients with respect and courtesy

Responsibilities

Receptionist
  • Greeting clients
  • Answering phone calls
  • Data entry for fitter schedules and client purchases
  • Execute purchases, returns, and exchanges at checkout while checking for accuracy
  • Restock and organize merchandise in both the front room and bra stockroom
  • Resolve customer complaints and issues in a timely and professional manner
Bra Fitter
  • Create a welcoming and safe environment for each client
  • Provide customers with the perfect fit by
    • taking and recording accurate measurements
    • asking effective questions
    • utilizing product knowledge
  • Educating clients on how a bra should properly fit

Required Skills and Qualifications

  • Must be a current client
  • Excellent verbal communication skills
  • Kind and personable demeanor
  • Ability to work effectively under pressure and time constraints
  • Adaptable and a team player
  • Service oriented
  • Must be okay with being in close contact with others

Preferred Skills and Qualifications

  • Experience in retail sales or customer service
  • Familiarity with point-of-sale (POS) systems, i.e. Shopify
  • Experience working in a team-oriented environment

Required Availability

  • 3+ Saturdays per month from 10 am - 3 pm.

Pay Rate

  • $17 per hour
  • Tips earned after 2-3 months of fitter training
To apply, please e-mail your resume and list of references to Courtney at courtney@brafittingsbycourt.com.