We have a 14 day return / exchange policy from the day you receive your bra(s).
- All bras must have all paper tags (don't have to be attached), all internal tags and charms or bows (etc.) must be attached
- Items need to be new and clean condition
- We do not do returns or exchanges on clearance items.
- Online purchase of panties, swimsuits and lingerie must have original hygienic liner attached to to be eligible for return.
If this criteria isn't met we cannot process your return / exchange.
Returns / Exchange by shipping:
- To start a return or exchange, visit our return portal here.
- You will be responsible for paying postage
- Drop package at your local Post Office
- Once returns are received and processed, you'll receive an email notifying you of your return.
- It takes 2-7 business days for funds to show on your credit card statement.
If you want to exchange in-person and you're a returning client please book an Exchange appointment they are free!
- At your appointment we will be able to process your return/exchange
- It takes 2-7 business days for funds to show on your credit card statement
- You don't need an appointment, you can walk in during business hours. Our receptionist can process your return (Check our Hours here)
It takes 2-7 business days for funds to show on your credit card statement
If you have any questions please email email@example.com