Returns
We have a 14 day return / exchange policy from the day you receive your bra(s). (Exchanges may only be done in-person with an appointment.)
- All bras must have all paper tags (don't have to be attached), all internal tags and charms or bows (etc.) must be attached
- Items need to be new and clean condition
- We do not do returns or exchanges on clearance items.
- Online purchase of panties, swimsuits and lingerie must have original hygienic liner attached to to be eligible for return.
If this criteria isn't met we cannot process your return / exchange.
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Exchange in-person:
- If you want to exchange in-person and you're a returning client please book a Return / Exchange appointment
- At your appointment we will be able to process your return/exchange
- It takes 2-7 business days for funds to show on your credit card statement
- Return in-person:
- If you want to return in-person you must first email brafittingscustomerservice@gmail.com to make sure you are eligible for a return
- Our receptionist can process your return (Check our Hours here)
- If you want to try anything on you will need an appointment Return / Exchange appointment
- It takes 2-7 business days for funds to show on your credit card statement
- Returns by shipping:
- Please email brafittingscustomerservice@gmail.com
- We'll email you your return label
- You are responsible for obtaining the necessary packaging (polymailers etc.) from an office supply store or the post office
- Tape return label on package.
- A $6.00 shipping fee will be deducted from your refund when you use a ploymailer
- A $8.00 shipping fee will be deducted from your refund if you use a box
- Drop package at your local Post Office
- Once returns are received and processed, you'll receive an email notifying you of your return.
- It takes 2-7 business days for funds to show on your credit card statement.